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Michael James


designer, strategist, futurist, and leader

I research and frame complex problems
to inform the design and implementation of interventions
that transform experiences, services, and systems so that
they are more effective, desirable, and inclusive.

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Michael James


designer, strategist, futurist, and leader

I research and frame complex problems
to inform the design and implementation of interventions
that transform experiences, services, and systems so that
they are more effective, desirable, and inclusive.

What I Do

I work with diverse collaborators to understand complex problems then design interventions.
I spend most of my time on 'who, why and how' to design and implement the right 'whats'.

I shape what people share they need and desire, and what I observe about how things work,
into realized interventions that change the status quo.

I do this by asking uncomfortable questions, looking ahead to alternative futures,
responding to new constraints as they arise, and, most crucially,
placing people first and building respectful and collaborative relationships.

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Projects


Projects


Additional Recent Projects

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Sketches


Sketches